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Customer stories

Preserving quality from warehouse to doorstep. Bonne Maman × Logentic

Bonne Maman partnered with Logentic to optimize their fulfillment operations, ensuring their beloved French preserves reach customers with the same care and quality they put into every jar.

Bonne Maman
Industry
Food & gourmet
Fulfillment
In-house & 3PL
Platform
Shopify Plus
Bonne Maman preserves

Results with Logentic

99.5%
Order accuracy
30%
Faster dispatch
$122K+
Annual shipping savings
100%
Lot traceability

01 / What they migrated from

Two systems, no lot tracking.

Moved from ShipStation, Cin7 to Logentic.

Bonne Maman had been managing their operations with a combination of ShipStation for shipping and Cin7 for inventory. While this setup worked for basic operations, the disconnect between systems made lot tracking and expiration date management nearly impossible: critical requirements for food products.

02 / The challenge

Perishable inventory across multiple warehouses.

As Bonne Maman expanded their direct-to-consumer channel, they faced unique challenges managing perishable inventory across multiple warehouses. Lot tracking, expiration date management, and maintaining product quality during fulfillment became increasingly complex.

Their existing systems couldn't provide the visibility needed to ensure FIFO (First In, First Out) compliance, leading to occasional product waste and customer complaints about items with short shelf life.

03 / The solution

Inventory management made for food.

Logentic provided Bonne Maman with comprehensive inventory management tailored for food products:

  • Lot tracking and expiration date management
  • Temperature-sensitive inventory monitoring
  • Multi-channel order consolidation
  • Real-time stock visibility across warehouses
  • Automated reorder point alerts
  • Quality control checkpoints
Bonne Maman
“With Logentic, we have complete visibility into our inventory across all locations. The lot tracking and expiration management features have virtually eliminated waste and ensure our customers always receive the freshest products.”
Operations DirectorBonne Maman North America

Ready to optimize your fulfillment?

See how Logentic can help your brand achieve similar results with streamlined operations and real-time visibility.