Swap Commerce
Sustainable returns and exchanges platform that helps brands reduce return rates and increase exchanges.
Returns integrations
Connect your returns platform
Logentic has built-in RMA and returns processing, and it connects to dedicated returns platforms to give you flexibility in how you manage customer returns. Swap Commerce is live, with more on the way.
Returns management platforms
SoonAfterShip
Shipment tracking and returns management platform trusted by major ecommerce brands worldwide.
SoonLoop
Returns automation platform that turns returns into exchanges and keeps revenue in your business.
- Request an integration
Don't see your returns platform?
We're adding more returns integrations. Let us know which platform you use and we'll prioritize it on our roadmap.
How returns integrations work
- 1
Connect your platform
Link your returns management platform with Logentic using secure API credentials. - 2
Sync return requests
Return authorizations flow automatically to your warehouse for processing. - 3
Process and update
When items are received and inspected, status updates sync back to your returns platform.
Why integrate a returns platform?
Branded return experiences
Dedicated returns platforms offer customizable portals that match your brand and delight customers.Convert returns to exchanges
Smart recommendations encourage customers to exchange instead of refund, retaining revenue.Automated warehouse workflows
Return requests automatically create receiving tasks in Logentic for your warehouse team.Real-time inventory updates
Returned items are graded and added back to sellable inventory or flagged for inspection.
Built in
Already have built-in returns
Logentic includes comprehensive RMA management out of the box. Create return authorizations, generate return labels, receive and inspect items, and restock inventory, all without a separate platform.
Learn about built-in returnsA return, start to finish
Sample return
