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Logentic

Support integrations

Empower your support team

Give your customer support agents instant access to real-time order status, tracking information, and shipping details, right inside their helpdesk.

Warehouse data in the helpdesk sidebarSample data

Helpdesks

Gorgias logo
Coming soonPopular

Gorgias

E-commerce helpdesk built for Shopify, Magento, and BigCommerce stores.

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How it will work

Our Gorgias integration will bring warehouse data directly to your support agents.

  1. 1

    Connect once

    Link your Logentic account with Gorgias in just a few clicks.
  2. 2

    See order data

    View real-time order status, inventory levels, and shipment tracking in the sidebar.
  3. 3

    Resolve faster

    Answer shipping questions instantly without switching tabs or tools.

Why integrate support tools?

  • Faster response times

    No more tab-switching. All order and shipping info appears right in your helpdesk.
  • Happier customers

    Provide accurate, real-time updates on order status and delivery timelines.
  • Reduced errors

    Eliminate manual lookups and the mistakes that come with them.
  • Complete context

    See full order history, returns, and inventory availability at a glance.

Use a different support tool?

We are building integrations based on customer demand. Let us know what helpdesk you use and we will prioritize it.

Request an integration

Ready to streamline your warehouse?

Get started with Logentic today and be ready for our support integrations when they launch.